This article is my early holiday gift to all the geeky technical writers that I know exist out there. The first part of the article talks about the brain science behind learning. No worries. I have the non-geeks covered as well. You guys can just scroll to the bottom of the article to get a bulleted list of strategies (and skip all that crazy science stuff): http://www.onlineuniversities.com/blog/2012/12/what-brain-based-learning-what-does-it-offer-higher-ed/
My personal motto is “Technical Communication is just another form of Distance Learning.” I hope you agree.