UX Primer to Design Thinking

Presented by Rick V. Sanchez, UX Architect With more than 16 years of UX design experience in the project management, finance, software development, and petrochemicals industries, Rick V. Sanchez is a UX architect who can reliably address key business initiatives and consistently deliver design solutions that exceed expectations and delight users. His focus as a … Continue reading UX Primer to Design Thinking

Creating Workflow Based Help Webinar Materials

The materials have been posted for the webinar Creating Workflow based Help by Cindy Pao. Often, our online help is organized by user interface elements, menu commands, tasks, and reference information. In this presentation, we will look at a different way of organizing the information by workflow. The finished help includes not only the classic … Continue reading Creating Workflow Based Help Webinar Materials